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Blank pages, incorrect clicks or icons that aren't loading

Solution

First of all: If there is any issue with the site you are surfing, it would happen to all members. If it only happens to one person, this is an issue with your browser or software. It only takes one bad ad to fill up your browser's cache, and it doesn't have to affect other sites when this happens. It can cause blank pages and incorrect clicks. It doesn't matter if it used to work earlier in the day or the day before; if cache fills up, things will display incorrectly or not load at all.

So first clear your browser's cache and cookies and restart it. If this doesn't help, check if it works in another browser, then you will know for sure if the browser where you experienced this first is the problem.

How to clear your cache
http://www.refreshyourcache.com/en/home/

 

If that doesn't work, flush your DNS cache and restart your computer. This should solve it.

How to flush DNS cache
https://documentation.cpanel.net/display/CKB/How%20To%20Clear%20Your%20DNS%20Cache

 

Internet lag may cause slow loading time and logouts. Run Ccleaner or similar cleaning programs for your computer continuously to keep it fast and showing content correctly.

Get CCleaner
https://www.piriform.com/ccleaner/download

 

If ads aren't showing at all or if surf shows blank pages even after you have cleaned your browser's cache, it is most likely a browser addon or plugin (most likely any type of ad blocker) which is causing this. Try to deactivate the plugin, clear your cache and restart the browser. You can also often add an exception in the ad blocker for the sites you are surfing, so ads display correctly on those sites. There are guides for each plugin/addon on the page where you add them to your browsers, and you can also just google the plugin/addon name for information on how they work.

If these things happen in just one of the sites you are surfing, it doesn't mean cache is not the problem. It does not have to affect any other site you surf in so always try these steps first. If you're still seeing blank pages or can't access a site, check your anti virus settings to see if there is anything there that prevents you from visiting a site.

In general, I don't do computer/browser support since there is no way for me of knowing what OS, browser version, Javascript, anti virus or software versions and settings you use (and also because I can't type as much as needed for this kind of support because I have EDS). I can only answer basic and frequently asked questions. If you are completely stuck and don't know what to do with your browser, look at their Support page. Send them a support ticket where you explain which browser version and plugin you have, and that you see blank pages instead of ads.