Current known issues

Please check the Knowledgebase before contacting support, as all features as well as the most common questions are explained there.

Current known issues will be displayed here if there are any:

March 28: Coop links from the Downliner have been paused due to a framebreaker and some adult material. Links will be re-activated in a few days, and stay activated if it's gone by then.

Always ongoing:

New from January 2025: We need more information to send crypto payouts. If you want your payout in Bitcoin or Litecoin and you don't use a Coinbase email address, we are required by the EU's Transfer of Funds regulations to enter the following information to be able to complete transactions:

1. Real name
2. Country
3. The exchange or self-custody wallet where your crypto address is hosted.

Without this information, we can't send crypto and the transaction could be delayed or rejected. Make sure you have added your name and country in your Account Settings and please contact us to let us know where your crypto address is hosted.

Bitcoin payouts:
BTC payouts may be on hold some weeks if the fee for sending is too high. Please use the bank transfer option or Coinbase email instead if you don't want to wait until fees drop.